The Xiangshui Hotel Zhangjiajie is located to provide service to many favorite accommodations of Zhangjiajie. The location is in the special Wulingyuan Area, which has gained prominence on the World Natural Heritage List. The convenient location and scenic surroundings offer a comfortable stay. The Xiangshui Hotel Zhangjiajie can be accessed by all major transportation forms in the city.

Rooms at the Xiangshui Hotel Zhangjiajie are cleaned before check in and fresh toiletries are supplied. Among the 94 guest rooms are standards, singles, and suites. If a guest needs more supplies to the room or a wake up call, the front desk is available 24 hours a day.

The design of the building is in accord with the Xiangxi ethnic group. Guests can choose to dine in the hotel. Menu items range from traditional and exotic Chinese to a modern Western flavor. Guests may relax in the lobby and sample some of the complimentary coffee and tea. A gift shop is available to grab memories of the trip. Also located at the Xiangshui Hotel Zhangjiajie is a hall that can be used for parties or meetings.